Your entire customer-facing surface, in one place
Sites, landing pages, campaigns, content, assets, audiences, personalization and analytics — composed by the people who own the work, governed by the rules you set, and delivered to every market you operate in. One platform where six used to be, and no developer in the critical path.
The problem
Six tools, none of which know about each other
Your content system does not know who the visitor is. Your customer data platform does not know what was published. Your asset library does not know which page uses the image whose licence expired. Every join between them is a person, a spreadsheet, or an agency invoice.
Can you change that headline?
Two weeks in a developer queue for eleven words. By the time it ships the campaign is over, so marketing stops asking and the page stays wrong.
Every market built their own version.
Nine countries, nine sites, nine interpretations of the brand. Nobody can say what is live where, and a change to the offer means editing all nine by hand.
Who is this visitor?
The customer data platform has a profile. The website has no idea. Personalization means a banner that says hello and nothing else, because the two systems were never joined.
The enterprise quote was six figures.
Plus an implementation partner, plus a year, plus a certified developer on retainer to change a template. The alternative was a site builder that cannot model a market.
That image licence expired in March.
It is still on four pages, a paid ad and a brochure. The asset library knows the licence ended. Nothing checks where the asset is actually used.
Legal approved that claim in a different quarter.
The certification behind it lapsed, the page still says it, and nobody connected the certificate to the sentence it justifies.
One platform, one identity, one permission model, one audit log. The page would know the campaign. The campaign would know the audience. The audience would come from the same customer data your CRM writes. The asset would know which pages use it and when its licence ends. Nothing between them is a person copying values from one screen into another.
Start here
What it would actually do
Before the clever part: the everyday work, and the reason a marketing team would stop waiting on developers and agencies.
Build pages without a developer
A real visual canvas. Click text and type, click an image and replace it, drag to reorder — with a component grammar underneath, so a page could never be dragged into a broken layout.
Components you can fork
Heroes, pricing tables, forms, galleries, comparison blocks. Every text editable, every image swappable and resizable, every component forkable into your own — without code, without leaving the page. A component that fails any of those steps would not ship.
Your brand, loaded once
Upload logos, colours, fonts, tone of voice and a few pages to learn from. The engine proposes a profile and you correct it — never inferred and applied silently.
Translation that is already yours
The engine already running in KWAYZER, with a review workspace, translation memory, glossaries and never-translate lists. Metered separately, so you pay for what you translate.
Approvals with a paper trail
Design, brand, translation, legal, publish — sequential or parallel, per market. An approval binds to the exact version approved, so an edit afterwards goes back to review.
Campaign plumbing, done properly
Tracking conventions applied rather than hand-typed, campaign identifiers attached, forms landing in the CRM consent-stamped and market-tagged. No automation hop between our own products.
Everyone in at once, safely
See who is on the page and where. A section being edited is locked, the lock is visible and named — and breakable, which preserves their work as a draft rather than discarding it.
Fast, and measured
Edge-delivered with performance budgets checked at publish. A page that fails its budget publishes only with a recorded override, by somebody allowed to give one.
One workflow, shown in full
Every market, one action
You built the German page; now you need every other market you sell in — different legal footers, currencies, claims and approvals, same deadline. There is no cap on markets or languages: seven is shown because seven fits on a screen.
Spring campaign · de-DE
Master page · approved 14 March
de-AT
Austrian German
waiting
de-CH
Swiss German
waiting
fr-FR
French
waiting
nl-NL
Dutch
waiting
en-GB
English
waiting
es-ES
Spanish
waiting
it-IT
Italian
waiting
One page object. Variants inherit from it and override per field. Add a market later and it inherits everything already approved.
The product
Forty-nine capability domains
Pick a group. These are the specification's own words, and every one of them is written as what the product WOULD do — the delivery order it would be built in is the six release trains further down, each with the condition that lets it exit rather than a date.
R0. Six domains, and the contracts everything else is built on.
Tenant, workspace and portfolio administrationBrands, legal entities, agencies and a web estate would be modelled as objects, so a group is not forced into one flat workspace to share a component.
Brands, legal entities, agencies and a web estate would be modelled as objects, so a group is not forced into one flat workspace to share a component.
Identity, access and privileged administrationWho may see, build, approve, publish and administer would be enforced below the navigation rather than by it — a hidden menu is not a lock.
Who may see, build, approve, publish and administer would be enforced below the navigation rather than by it — a hidden menu is not a lock.
Sites, channels, domains and environmentsWhich site, which channel, which domain and which environment a change is in would be facts on the change rather than context in somebody's head.
Which site, which channel, which domain and which environment a change is in would be facts on the change rather than context in somebody's head.
Information architecture, routes and navigationThe sitemap and route tree would be a planned artefact you can edit, rather than a by-product of whoever created pages first.
The sitemap and route tree would be a planned artefact you can edit, rather than a by-product of whoever created pages first.
Content modelling and schema lifecycleChannel-neutral structured content, with a schema that could change without breaking what is already published — the migration path would be part of the schema rather than a later problem.
Channel-neutral structured content, with a schema that could change without breaking what is already published — the migration path would be part of the schema rather than a later problem.
Taxonomy, ontology and knowledge graphTerms would relate to each other rather than sit in a list, which is what makes what-breaks-if-I-change-this answerable at all.
Terms would relate to each other rather than sit in a list, which is what makes what-breaks-if-I-change-this answerable at all.
Why this would be hard to copy
Each claim names its mechanism
A claim without one is a sentence anybody could write.
A page from anything
Point at a URL, a screenshot, a brief or a design file and get a draft built from YOUR components in YOUR brand — with a panel showing what came from the source, what was inferred, and what could not be read. Generic markup would be a different product.
rebuild-in-brand · provenance stated per section
Governed publishing
Claims would carry substantiation and expiry. Asset licences would carry scope and end dates. Accessibility is a legal obligation rather than a score. The governance graph is the part no content system has, and it is the same object the Governance trust centre would use rather than a second claim concept.
the seam into KWAYZER Governance · one claim object, not two
Off-brand would be allowed, and labelled
The platform is never meant to be the constraint. Go outside the brand and the page would say which rule, what the compliant alternative was, and record that you chose it — instead of silently normalising your work or blocking a designer with no recourse.
brand meter while you work · brand audit at every approval gate
The loop would close in the CRM
A page belongs to a campaign, a form lands as a consented contact, and per-market pipeline is attributable with its measurement basis stated. Builders end at the form and suites end at the lead; this would resolve against the identity model the platform already runs on rather than a second visitor record to reconcile later.
one identity across Revenue and Experience
AI you could switch off
Every AI capability would be separately enabled, and turning it off may add manual work but must remove no essential capability and degrade nothing the deterministic product produces. That is written as an acceptance test rather than as a promise, which is the difference between a principle and a paragraph.
the disable-without-loss acceptance test
AI would never publish
It would propose and draft. It would not approve, would not publish, would not set prices and would not assert legal compliance. Autonomous publishing was considered and refused permanently — including the publish-if-all-checks-pass form, because the authority ladder is the product rather than a setting on it. Seven capabilities were refused in writing.
the authority ladder · seven refusals recorded in the amendment
What it replaces
The stack, collapsed
Not a website builder with extras. The experience layer of the business, in the same estate as the CRM and the data catalog.
Content and sites
Pages, structured content, templates, multi-site, headless delivery
Digital assets
Images, video, documents, renditions, rights, licence expiry
Customer data
Profiles, consent, identity resolution, segments, audience sync
Personalization
Rules and audiences applied to real content, not a greeting
Campaigns and journeys
Multi-step, multi-channel, tied to the CRM's own pipeline
Forms and data capture
Consent-stamped, market-tagged, straight into the CRM
Search and navigation
Site search, faceting, and the structure it depends on
Experimentation
Variants, splits, honest statistics, per market
Analytics and attribution
Per market, per variant, with the measurement basis stated
Translation and localisation
Unlimited markets and languages, with review and memory
Brand governance
Tokens, compliance checks, recorded exceptions
Migration
Off your old estate, with provenance — the founding competence
The line items this would take off the bill
- Replaced: Sitecore
- Replaced: Adobe Experience Manager
- Replaced: Contentful
- Replaced: Webflow
- Replaced: Optimizely
- Replaced: Segment
- Replaced: Bynder
- Replaced: Frontify
- Replaced: Phrase
- Replaced: Unbounce
- Replaced: an agency retainer
Against what you use now
Why teams would switch
Not because the canvas is prettier. Because the second, third and eighth market would cost almost nothing.
| A website builder, or an agency retainer | KWAYZER Experience |
|---|---|
| Each market is a separate page that drifts from the others | One page object; markets would be variants that inherit from it |
| A change to the offer means editing eight pages by hand | A master change would reach every market as a reviewable diff |
| Translation is a plugin, an export, or an agency invoice | Translation would be native, with review and memory, metered per use |
| Nobody checks whether the claim is legal in that market | Market adaptation would flag claims, imagery and conventions per country |
| Language and region tags maintained by hand, usually wrongly | They would be generated from the variant model, because it can be |
| An expired certification stays on the page until somebody notices | Claims would be registered objects; a lapsed certificate flags every page using it |
| You pay per editor, so approvers end up on shared logins | Editors and markets would be billed; reviewers and approvers would not |
What we intend to build
Specified · not built · coming 2027
NONE OF THIS IS BUILT. It is a design — forty-nine capability domains and a delivery order — published so you can judge whether it is worth waiting for. 2027 is when we intend to BEGIN, not when it ships. Nothing on this page describes software you could use today.
KWAYZER_Experience_Universe_Scope_1.docx + AMENDMENT-2-KEC-AI-EXPANSION-COMPLETE.md
Why it would be worth waiting for
One campaign, fanned out across every market
The wedge, and the reason the rest exists. A campaign would be authored once and inherited by every market rather than copied into it, so a correction at the source reaches the markets that have not diverged and leaves the ones that deliberately have. Market would be a first-class operating dimension rather than a translation label — a page can differ because the law differs, because the claim differs, or because a local team decided it should, and the system would record which. Approvals would bind to the exact version, per market. A fan-out that still needs a spreadsheet to track who approved what is not the capability.
Ingest from anything
A screenshot, a URL, a design file, a document, an old site. The estate you already have is the input, not a migration project you do first — and reconstruction would preserve the source and record the extraction method, so what was inferred from a screenshot is distinguishable from what was read out of a content model.
Governed publishing
Every publish reproducible, every mutation attributable, every material action with a recovery path. State would derive from evidence: no green badge could be set by hand when it should come from versions, checks and approvals. Publishing would remain a human act — autonomous publishing was considered and refused permanently, including the publish-if-all-checks-pass form, because the authority ladder is the product rather than a setting on it.
The brand engine
Tokens, themes, components and claims as governed objects rather than a PDF nobody opens. Guardrails would explain and record an exception rather than silently normalising it or blocking a designer with no recourse — the platform is not meant to be the constraint. A claim on a page would carry its substantiation, which is the same object KWAYZER Governance's trust centre uses.
How it would be operated
Anyone
Choose a goal, start from an approved page or section, edit directly on the canvas, publish through visible checks. No content-model or CSS knowledge required.
Composer
Assemble pages from approved components, patterns, content and live data; change layout and variants within brand-safe ranges.
Designer
Full responsive layout, typography, effects, motion, interactions, tokens and component authoring, at professional precision.
Developer
Register real code components, schemas and data sources; local preview, Git, APIs, SDKs, a CLI and portable runtimes.
Reviewer
Comment, annotate, compare, request changes and approve an exact version — without needing a builder seat.
AI (optional)
Plan, generate, reconstruct, edit and optimise through prompts, selection and drawings. Every result stays a proposal until a human applies it, and turning the whole add-on off must not remove any essential authoring, localisation, review, publishing, measurement or recovery capability.
The order it would be built in
R0Platform contract
Tenancy, identity, sites, information architecture, content schemas, taxonomy, migration, APIs, integrations and application security.
Exits when — A composable kernel that can be built on without re-platforming. These contracts freeze before anything downstream scales.
R1World-class builder
Authoring, the canvas, the responsive system, components, templates, assets, brand and the edge runtime.
Exits when — Not complete until the content-stress, localisation, accessibility and performance matrices pass for the component system — not when the editor looks right.
R2Global operations
The locale and market model, translation, fan-out, collaboration, approvals, releases and publishing.
Exits when — The founding wedge. A fan-out demo that still needs spreadsheets to track approvals is not complete.
R3Growth system
Search, forms, campaigns, analytics, experimentation, personalisation, journeys, search and answer-engine operations.
Exits when — Uses the same event and metric definitions as KWAYZER Revenue. A second campaign or attribution truth would be a defect, not a feature.
R4Enterprise trust
Portals, the commerce seam, accessibility, privacy, claims, reliability, data governance, cost operations, support and topology.
Exits when — Procurement and regulated-operation readiness. Designed from R0 and certified later — security and privacy are never postponed to this train.
R5Universe differentiators
Omnichannel delivery, estate intelligence, sustainability and agency operations.
Exits when — An operating layer that replaces fragmented human work rather than another publishing tool.
The modules, named
Foundation and content coreR0. Six domains, and the contracts everything else is built on.
Tenant, workspace and portfolio administration
Brands, legal entities, agencies and a web estate would be modelled as objects, so a group is not forced into one flat workspace to share a component.
Identity, access and privileged administration
Who may see, build, approve, publish and administer would be enforced below the navigation rather than by it — a hidden menu is not a lock.
Sites, channels, domains and environments
Which site, which channel, which domain and which environment a change is in would be facts on the change rather than context in somebody's head.
Information architecture, routes and navigation
The sitemap and route tree would be a planned artefact you can edit, rather than a by-product of whoever created pages first.
Content modelling and schema lifecycle
Channel-neutral structured content, with a schema that could change without breaking what is already published — the migration path would be part of the schema rather than a later problem.
Taxonomy, ontology and knowledge graph
Terms would relate to each other rather than sit in a list, which is what makes what-breaks-if-I-change-this answerable at all.
Authoring and the content supply chainR1. The editor as a complete production environment rather than a form over fields.
Structured content authoring
You would edit the object, not a page that happens to contain it — so the same content can reach a second channel without being copied into it.
Visual page and experience canvas
Direct manipulation on the real page, with layers, an outline, history and recovery points. Expressive output would be permitted; structurally broken output would not.
Responsive layout, motion and interaction system
Grid, flex, stack, overlay and container-query layout would be a first-class system rather than a per-project workaround, with the same breakpoint matrix everywhere.
Components, design system and component factory
Real code components would be registered and made editable, with a lifecycle: certification state, version, and an upgrade path that says what a change breaks.
Templates, fragments and reusable patterns
Starters and blueprints would carry their own ownership, quality status and recommended use, so a team can tell a maintained pattern from one somebody left behind.
Digital asset management and media operations
Images, video, audio and 3D would carry art direction, rights and the derivative history, so an expiring licence is a fact the system holds rather than one somebody remembers.
Brand system and creative governance
Tokens, themes and brand policy as governed objects. A guardrail would explain and record an exception rather than silently normalising it or blocking a designer with no recourse.
Global operationsR2. The wedge. Market is an operating dimension, not a label.
Locale and market architecture
Language, market and legal jurisdiction would be modelled separately, because they are not the same axis and treating them as one is what makes a translation tool unusable in a regulated market.
Translation and linguistic operations
The vendor seam, transcreation and right-to-left authoring, with pseudolocalisation stress for expansion and diacritics — so a layout would break in review rather than in production.
Multi-market campaign fan-out and inheritance
One source, many markets, with reviewed propagation: a correction at the source would reach the markets that have not diverged and leave the ones that deliberately have, with the reason recorded.
Collaboration, tasks and content operations
Comments, assignments and proofing would sit on the object being changed rather than in a separate tool nobody opens twice.
Workflow, approvals and policy gates
An approval would bind to an exact version, and a gate would state its condition before it runs rather than after it blocks you.
Versioning, branching and content releases
Branch, merge and conflict resolution, with a release that would ship as one thing — so a campaign is not four pages that happened to go live near each other.
Publishing, scheduling and rollback
Every publish would be an exact and recoverable version, and a rollback would be a normal operation rather than an incident with a call attached.
Platform and experience servicesR0–R4. The seams: what this product would own the workflow for, and what stays somebody else's system of record.
Migration, ingest and portability
The export would be a product surface rather than a support ticket. Anti-lock-in is a promise you can only make if the exit is built at the same time as the entrance.
Developer platform, APIs, SDKs and CLI
APIs, events and exports would be product surfaces with their own versioning, not afterthoughts documented once.
Integration hub and workflow automation
Connection mode, rate limit, idempotency and schema evolution would be declared per integration, so a partner changing their API is a detected event rather than a silent gap.
Search, discovery and content retrieval
This product would own the workflow and the contract over a specialist engine, rather than building a weak imitation of one.
Forms, surveys and transactional data capture
Regulated capture would carry its workflow, document generation and a signature seam — the vendor stays the vendor.
Authenticated portals and account experiences
A logged-in surface would resolve against the same identity as the rest of KWAYZER, rather than creating a second visitor record to reconcile later.
Composable commerce experience seam
The merchandising composition would live here; the transaction engine would stay external, because a payment system is not a thing to reimplement.
Mobile, PWA and omnichannel delivery
The same governed content would reach a channel that is not a web page, without a second copy of it existing to drift.
GrowthR3. On KWAYZER Revenue's event and metric definitions — never a second attribution truth.
Campaign, UTM and paid-media landing operations
Landing-page production and its tracking would be one governed workflow, so a page and the campaign that points at it cannot disagree about what they are.
Analytics, measurement and revenue attribution
It would use the metric definitions the rest of the platform already runs on, with the denominator shown. A second attribution truth would be a defect rather than a feature.
Experimentation and conversion optimisation
Frequentist and Bayesian analysis with the assumptions declared. A result would state its power and its stopping rule instead of showing a green winner badge.
Personalisation, audiences and decisioning
Anonymous, known-person and account-level modes, which would work over consented audiences only. Individual-level identification for targeting was considered and refused.
Journey orchestration and activation seam
Activation would run on the platform's one workflow engine rather than a second one with its own idea of what a step is.
Technical SEO and international search operations
Hreflang, canonicals and the international estate would be maintained state that the system can report on, rather than a spreadsheet somebody audits twice a year.
Answer-engine and machine-readable publishing
Structured data and machine-readable output for the systems that now read a page instead of a person, and it would record what those systems were actually served.
Trust and platform operationsR0–R5. Designed from the start and certified later; never postponed to the end.
Accessibility engineering and conformance
Accessibility-first authoring, where the conformance record would be produced as you build rather than commissioned as an audit after launch.
Privacy, consent and data-subject rights
Consent would be a vendor seam, and subject rights would reach the experience layer too — a form submission is personal data like any other.
Claims, legal obligations and governed publishing
A claim on a page would carry its substantiation and expiry — the same object KWAYZER Governance's trust centre uses, rather than a second claim concept.
Application, API and supply-chain security
Verification would be continuous rather than a release-gate checklist, because a dependency does not become vulnerable on the day you happen to ship.
Data governance, retention and records
What is kept, for how long and where would be stated per object rather than per system, which is the only level at which a retention promise can be honoured.
Administration, configuration and cost operations
Consumption a finance team could read, with quotas visible before they bite rather than after a launch has already failed.
Supportability and service management
Health, freshness, dependency and a customer-visible status, so the answer to is-it-us would not have to be a support ticket.
Enterprise topology, residency and resilience
Where it runs and what fails over, with a recovery objective that would have to be exercised rather than written down.
Sustainability and responsible web operations
Page weight and transfer would be measured as operating figures with their method shown, rather than a badge nobody can check.
Estate intelligence and agency operationsR5. The two domains that replace fragmented human work rather than tooling it.
Content inventory and estate intelligence
What exists across the estate, what is stale, what contradicts what and what nobody owns — all of it computed from the estate itself rather than surveyed from a team that would answer from memory.
Agency operations, client governance and managed service
An agency would run many clients' estates without a spreadsheet per client, with each client's boundary enforced rather than remembered.
The optional AI add-on — thirty packsSeparately enabled, never a hidden dependency. Every pack proposes; a human authorises. The deterministic product must be excellent with all thirty disabled.
Creation (A01–A10)
Discovery, brief and sitemap · design directions and style exploration · prompt-to-multipage generation · screenshot, URL and design-file reconstruction · selection, annotation and natural-language editing · component, code and interaction generation · content, media and localisation · responsive, accessibility, search and performance repair · optimisation, personalisation and insight — and the tenth, which would gate the other nine: governance, evaluation and human authority.
Beyond single-shot (A11–A15)
The first ten would all be one request and one proposal, asked for by a person. These five would not: agentic multi-step execution · market adaptation and cultural intelligence · estate learning and pattern intelligence · proactive estate watch, which observes and proposes unasked · and an agent-facing surface, so somebody else's agent consumes the same governed context.
The other side of the desk (A16–A20)
The creation packs would all aim at the person making the page. These would aim elsewhere: a reviewer and approver copilot · a tenant brand-voice and design model · a visitor experience assistant · explain, debug and teach · and model routing, cost intelligence and evaluation generation.
Before it ships (A21–A25)
Synthetic audience simulation · channel fan-out · pre-launch outcome forecasting · conversational analytics that would always show the basis panel with the answer · and estate fact and claim consistency, which would find the place your site contradicts itself.
The estate at scale (A26–A30)
Answer-engine and search-share intelligence · brand-scale media generation · legacy estate migration intelligence · multimodal and ambient input · and collaboration and merge intelligence. Each would carry the same twelve-item governance contract as the rest: disable control, provider policy, permission-filtered context, three proposals, human review, diff, provenance, an evaluation set, a budget, red-team coverage, API access and portability.
What it would refuse to do
Seven capabilities were considered and refused, recorded so the argument is not had again. Autonomous publishing in any form, including publish-if-all-checks-pass. AI-set pricing or offers — anything changing what a visitor is charged. Any pack that ASSERTS a market's legal compliance, which is the same refusal KWAYZER Atlas and KWAYZER Governance make. Emotion inference from visitor behaviour. Individual-level visitor identification or fingerprinting for personalisation. Fully automatic competitor response. And AI performance reviews of human editors.
Pricing
Not started. The date is when we intend to begin, not a ship date, and the waitlist is so we can tell you when that changes.
This is a real list that a person reads — not a form that collects an address and does nothing with it.
The rest of KWAYZER
Four more products, one platform
One identity, one permission model, one audit log. Buy one and add another without a migration.
- KWAYZER RevenueThe CRM, the campaigns and the enrichment on one identity — the platform KWAYZER Atlas hands its governed definitions to.Available nowExplore
- KWAYZER AtlasEvery system, table and field you own — mapped, explained and kept true, with your records never leaving your own systems.Available nowExplore
- KWAYZER BridgeTwo systems that need to agree, kept agreeing — for teams who do not want to own the plumbing between them.Available nowExplore
- KWAYZER GovernancePolicies, risks, evidence and approvals in one place — and then it would check whether what you wrote down is actually happening.Coming 2026Explore
Three ways out of this page, all labelled. The breadcrumb at the top says where you are and where each link goes. The Products menu shows all five with a line each. And this section means nobody reaches the bottom of a product page with nowhere to go.